Terms of service

Welcome to Luxeil Shapewear. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website or purchasing our products, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Products

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in colour or appearance may occur depending on your device or screen settings.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

3. Orders

When you place an order, you agree that:

  • The information you provide is accurate and complete.

  • You are authorised to place the order.

  • We may cancel or refuse an order if fraud, incorrect information, or other issues are suspected.

You will receive an order confirmation after your purchase is successfully placed.

4. Pricing

All prices displayed on our website are in British Pounds (GBP) and include applicable taxes unless otherwise stated.

We reserve the right to change prices or promotional offers without prior notice.

5. Payment

We currently accept Cash on Delivery (COD) as our payment method.

Payment is due when your order is delivered.

6. Shipping

  • We offer Free Delivery throughout the United Kingdom.

  • Estimated delivery time is 3–5 business days.

  • Delivery times are estimates and may occasionally vary due to factors beyond our control.

7. Returns & Refunds

We offer:

  • 7-day free and easy returns

  • Refunds processed within 2 business days after your returned item has been received and approved.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Luxeil Shapewear and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Luxeil Shapewear shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products, except where required by law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you agree to our collection and use of information as described in that policy.

11. Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info.luxeilshop@gmail.com

Thank you for choosing Luxeil Shapewear. We appreciate your trust and are committed to providing you with quality products and excellent customer service.