Shipping policy

Shipping Policy for Luxeil Shop
Last Updated: May 19, 2026

Thank you for shopping with Luxeil Shop. We are committed to delivering your orders safely and on time across the UAE.

1. Delivery Areas

We currently deliver across all major cities and regions within the UAE.

2. Shipping Time

Estimated delivery time is 5 to 7 business days after order confirmation.

Delivery times may vary depending on:

  • Customer location
  • Public holidays
  • Courier service delays
  • Weather or unexpected circumstances

3. Shipping Charges

We offer Free Delivery on eligible orders around 150 AED.

Any additional shipping charges, if applicable, will be displayed during checkout.

4. Order Processing

Orders are usually processed within 1–2 business days after confirmation.

Once your order is shipped, you may receive shipping updates through email or phone.

5. Delayed or Failed Deliveries

If delivery is delayed due to incorrect address details, unavailable customer response, or courier issues, Luxeil Shop will try to contact you for assistance.

We are not responsible for delays caused by external courier services or unforeseen events.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 2 days of delivery with your order details and product photos.

7. Contact Information

For shipping-related questions or support, contact us: